COMPUTER SPA / SUPPORT & REPAIR
Computer support & repair
in Ottawa, Illinois.
Contact Computer Spa for business technology support or computer troubleshooting and repair. Tell us what happened, and we’ll help identify the next step.
For a business-stopping problem, call 815-434-4226. Office hours are Monday–Friday, 8 AM–5 PM Central; submitting a request does not promise an immediate response.
Request support
Tell us what you need help with. Please do not include passwords, payment details, or confidential files. For a business-stopping problem, call 815-434-4226.
Connect to remote support
Already speaking with a Computer Spa technician? Open Quick Connect and enter the session code they give you.
Enter your Quick Connect ID, choose Connect, then download and open the NinjaOne remote support tool when prompted. Your technician will guide you through the connection. Only proceed when you are expecting help from Computer Spa.
Don’t have a session code? Request support or call 815-434-4226 first.
Request support
Call: 815-434-4226
Email: bress@mycomputerspa.com
Office hours are Monday–Friday, 8 AM–5 PM Central. Weekend appointments must be arranged and confirmed in advance. Response arrangements for managed-service customers depend on their agreement.
What to include
- Your name, business, and callback number
- The affected computer, device, application, or service
- What stopped working and when it began
- Any error message you can copy or describe
- How many people are affected and the impact on your work
- Troubleshooting you have already tried
Do not email passwords, payment information, or confidential files. If sensitive information is needed, ask the team how to share it.
Computer troubleshooting & repair
We help home and business users with computer hardware and software problems. Call first to discuss the issue, service options, and the next step. Timing depends on the work required.
Phone and tablet repair is not currently offered.
Remote support
Remote assistance should begin with a conversation with Computer Spa. Follow the connection instructions provided by your technician. Only start a session when you are expecting support and recognize the person helping you.
Looking for ongoing business support?
For an ongoing relationship instead of help with a single issue, learn about managed IT services.
Aftercare and service options
Read our quality guarantee · Browse all services · Send a support inquiry